Monitoring before, during and after the performance
More and more a monitoring system will be requested to the companies, able to control and demonstrate that the cleaning and sanitation service is being made in compliance with the contractual obligations. More often the contracting station will need to have a direct access to the data to verify the jobs execution, stating an integrated control system between Contracting station and Contractor, to optimize the controls and get a better performance.
Also, the frequency and the way this controls will be carried out can be defined, they can be made on the field or even from remote, thanks to the monitoring technologies.
Even the critical issues could be subject of monitoring and analysis, with evaluations made by the contractor based on detailed reports of the actions taken to solve eventual problematics. It could be detected, during the work, that some improvements should be able to be implemented by updating activities or procedures.
The contracting station, always more frequently, will need to evaluate the results based on data and real numbers. Analysis, monitoring, evaluations of the end user’s satisfaction level: everything can be considered in order to grant a high-quality service.